We collect personal information that you voluntarily provide to us, including but not limited to:

- Full name

- Contact details (e.g., email address, home address)

- Insurance-related details (e.g., vehicle info, property info, coverage needs)

- Any other information you submit via our website forms or via email

- We do not collect sensitive personal information unless it is required to provide you with an accurate insurance quote or coverage

We use your personal data solely for purposes directly related to our services, including:

- Responding to your insurance inquiries

- Providing insurance quotes

- Processing applications for insurance coverage

- Managing ongoing policyholder services

- Communicating with you about your policies or claims

We do not use your data for marketing purposes without your consent

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

- Licensed insurance carriers and underwriters for quoting and policy issuance

- Regulatory or legal authorities when required by law

- Service providers who support our business operations (e.g., secure data hosting) under strict confidentiality agreements

All shared data is limited to what is necessary to fulfil the specific purpose.

- The privacy policy's sharing section must explicitly state: "SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

We take the security of your personal information seriously and implement reasonable physical, administrative, and technical safeguards to protect it from unauthorized access, use, or disclosure.

You may request:

- Access to the personal information we hold about you

- Corrections to your personal information

- Deletion of your information, subject to legal or contractual retention requirements

To make such requests, please contact us using the details below.

Our website may use basic cookies to improve functionality and user experience. We do not use cookies to track your browsing for advertising purposes. You can adjust your browser settings to refuse cookies if you prefer.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Robert Young Insurance Agency

📍 PO BOX 55 Fate Texas 75087

📞 469-436-0013

📧  Robert@RobertYoungAgency.com 

🌐  www.RobertYoungAgency.com  

Privacy Policy of the Robert Young Insurance Agency

Protecting Your Information

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Robert Young Insurance Agency, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: "Hello, this is a friendly reminder of your Monthly Insurance Payment is past due on [Date] . Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to (2) SMS messages per week related to your (appointments/billing, etc.).

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Home or Auto Policy or Account Status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from The Robert Young Insurance Agency in the following ways:

• Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (robert@robertyoungagency.com)

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary